Articles reduce the load on your customer support team by providing better answers

Write once, use everywhere

Articles can be made visible to your team, customers and your partners. Threads AI can also tap into your Articles, giving it full knowledge of your organization. Write once, use the article in multiple places, and keep it up to date in one place.

Deploy on your website or in your app

Articles can be deployed in your website or in your app with minimal configuration. FleetFlow takes care of the hosting.

Get live feedback

Customers and team members can give feedback on articles. This way, you can improve the quality of your articles over time.

Let Threads AI improve your customer support performance

Threads AI uses your Articles to provide better answers to your customers. This way, your customer support team can focus on the more complex questions.